Do you mind if I watch ?

Posted: December 3, 2012 | Author: | Filed under: Uncategorized | Tags: , , | Leave a comment

Called out this afternoon to a failed multi point lock. Unfortunately failed locked! Customer had kindly waited way over an hour for me as I was on site at a job completely the other side of Edinburgh when he called.

On arrival found lock had failed with deadbolt, latchbolt , top and bottom hook bolts out. Magic !

Anyway to cut a long story short there was the usual “helpful” neighbour hanging around speaking to my customer. Without going into too much detail I was getting set up with my drill. ” Do you mind if I watch?”says the neighbour. ” I had the same problem recently and I would like to see a professional tackling it.”

Normally I am not that bothered about idle curiosity… but …. “Yes I do actually” was my reply. “Sorry but it makes me feel a bit like a performing seal. My customer is paying , you’re not.

Thankfully he took the hint !

Anyway got it open. From arrival including opening and new gearbox and cylinder installed ….all within 45 mins. One very happy customer who had visions of the door being pulverised etc.

Ok sonny off yer orange box …. That’s enough !

HMO Locks.

Posted: April 10, 2012 | Author: | Filed under: Uncategorized | Tags: , , , , , , , | Leave a comment

Another dozen or so HMO (thumbturn) locks installed over the last week. Lots of HMO flats have their licences up for renewal over the next couple of months.

Landlords if you have been informed that you must have “keyless egress” from your flat, then this means you need to fit a “thumbturn lock”. i.e. no key is required to unlock the door from the inside.

I had a very good example today of why the Council are insisting on these locks being fitted. One of my regular customers (a letting agency) had arranged for me to fit a new HMO lock on one of their flats. On arrival I rang the bell and the tenant tried to open the door from the inside only to find it was locked on both mortice locks. It took her about 4 or 5 minutes to find the keys. Had there been a fire that 4 or 5 minutes could well have been the difference between her getting out of the flat and NOT getting out of the flat !

 

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