Do you mind if I watch ?

Called out this afternoon to a failed multi point lock. Unfortunately failed locked! Customer had kindly waited way over an hour for me as I was on site at a job completely the other side of Edinburgh when he called.

On arrival found lock had failed with deadbolt, latchbolt , top and bottom hook bolts out. Magic !

Anyway to cut a long story short there was the usual “helpful” neighbour hanging around speaking to my customer. Without going into too much detail I was getting set up with my drill. ” Do you mind if I watch?”says the neighbour. ” I had the same problem recently and I would like to see a professional tackling it.”

Normally I am not that bothered about idle curiosity… but …. “Yes I do actually” was my reply. “Sorry but it makes me feel a bit like a performing seal. My customer is paying , you’re not.

Thankfully he took the hint !

Anyway got it open. From arrival including opening and new gearbox and cylinder installed ….all within 45 mins. One very happy customer who had visions of the door being pulverised etc.

Ok sonny off yer orange box …. That’s enough !